Shipping Policy &
Live Products Disclaimer.

Shipping
is the
sole
responsibility
of the
customer,
we pack
our
Louisiana
products ready
for pick
up at
one of
our
facility
in
Louisiana
only!
Alligator
meat,
Soft
shell
blue
crabs,
Crab
meats,
Shrimp,
Catfish
fillets,
and
more!
All
customer
must set
up there
own
shipping
account
with either
UPS or
Fed EX,
if you
do not
have
prior to
ordering.
Thanks;
Chas
All
prices
are
subject
to
change
without
notice
and all
products
are sold
by
availability
only!
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|
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We will
sale our
Louisiana
products
for the
same
price as
if you
walk in
our
door.
But when
you ad
boxing
charges and
handling
fees,
including gel packs/
or dry
ice, insulated
waxed
box plus the man hours,
when we
already
sale
everything
here
fast as
we get
it!
So when
we can
we will
ship
under
these
terms.
Average cost
70.00
per 70 pounds of product per box max, with a
minimum
of
40.00
per
box.
note;
some
products
must
be
boxed
separately.
Notes about Shipping To Alaska and
Hawaii
-
NOTE Alaska and Hawaii have areas
that may be 2 days in transit.
-
Note we need two days notice on
these orders to provide the delivery
as you request.)
-
You can use the following link to
check time in transit use
70611 as ship from zip code --https://wwwapps.ups.com/ctc/request?loc=en_US&WT.svl=PNRO_L1
DELIVERY OPTIONS
- Next Day Air: Guaranteed by 10:30 to
non remote locations- 12:00 to partially
remote locations- End Of Day To very
Remote Locations
- Next Day Air Saver: Guaranteed by
End of Day. Guaranteed by 3:00 to
registered commercial business only not
at home business.
- Ground: Guaranteed 1 Day to select
zip Codes.
-
You can use the following link to check
delivery times use 70611 as ship
from zip code --https://wwwapps.ups.com/ctc/request?loc=en_US&WT.svl=PNRO_L1
DELIVERY SCHEDULE
- Cut-off time for orders placed over
the Internet is 4:00 p.m. EST, Monday
through Friday.
- There are no Sunday or Monday
deliveries.
- Saturday delivery is available in
most areas. All Saturday deliveries must
be shipped using UPS Overnight Air
service. In addition, there is a $15.00
per package surcharge for all Saturday
deliveries. When requesting Saturday
delivery to rural areas, please call in
advance to check availability.
DELIVERY METHOD
- ALL PACKAGES ARE SENT SHIPPER
RELEASE :If no one is present at the
time of delivery, packages will be left
with no signature required, unless
otherwise specified. (We can not be
held responsible for stolen or lost
packages.
- Our normal shipping carrier is UPS
any packages shipped through other
providers are not guaranteed, and
We may not be able to issue full
refunds on these shipments.
Shipping and Handling Information
We suggest as a primary shipping
method on most orders is through UPS
Overnight. We reserve the right to ship UPS
or Fed EX Overnight. For customers who
qualify, you may choose to ship orders via
UPS Next day Ground. All orders are charged
actual UPS shipping rates. Any changes to
tax or shipping and handling charges, if
necessary, will be provided in a separate
communication along with the reason for the
change. Deliveries delayed by carriers due
to inclement weather or other extenuating
circumstances must be accepted by purchaser
at next available delivery date as long as
its within 48 hours from original delivery
date. Fresh product maybe frozen upon
receipt in areas that are experiencing
extreme cold temperatures. Proper thaw out
procedures for seafood should always be
followed. Please note we will not
refund monies due to fresh product that has
frozen due to extreme cold temperatures.
SHIPPING CHARGES
- Shipping charges are calculated
automatically and based on UPS Overnight
shipping rates and Its the customers
responsibility to hire fed ex or ups, we
will tell you what produces are
available when you place your orders and
days for pick up.
- There is an additional $15.00
surcharge for all Saturday deliveries /
orders.
- We charge an additional $1.00 per
pound handling fee/ labor and materials
with a $40.00 minimum per box!
Live seafood Disclaimer
We do our very best to fill live orders with
the liveliest crabs and crawfish
when
available. Normal
mortality rates can be in excess of 15% of
the entire order. When shipping a live
seafood product Dead loss is expected and
we cannot be liable for any amount of mortality, not limited to but
including circumstances that are out of our
control, such as; shipping environment due
to extreme weather, rough handling, or
delayed delivery by the shipper. If you
insist on every crab / crawfish being edible,
we
strongly recommend ordering your crabs and crawfish steamed prior to shipment. However if
you insist on live, please note that
we provide no guarantees on the number of
Crabs /or crawfish that will arrive to your doorstep
alive. Their condition upon arrival is not
guaranteed. No one in our industry will
guarantee this. We cannot refund any
monies for dead loss in live shipments.
*We recommend that customers
exercise caution ordering live in
extreme cold and warm temperatures, as crabs
and crawfish do not live as well at these temperatures.
Additionally in areas where shipping
conditions fall below 32 degrees crabs
and crawfish can
freeze and cause mortality.
*Shipping is the sole responsibility of
the customer we packs our Louisiana
Blue crabs and crawfish ready for pick up at our facility
only ( Big Buck$
Crawfish and Seafood's 393 US 171 N. Lake
Charles Louisiana 70611)